Identity & contracting
Record the legal entity name, trading name, NZBN if applicable, authorised project owner, billing contact, and contract-signing authority. The official NZBN register can help confirm publicly available core business information.
People & information
Inventory personal information, collection points, access roles, retention needs, disclosures, overseas processing, and incident owners. Include staff and test data—not only customer forms.
Commerce & records
Decide currency display, invoice fields, GST assumptions to verify, payment provider, refund owner, receipt records, reconciliation method, and where financial system truth lives.
Accessibility & service
Name the users, devices, network constraints, language needs, accessibility target, support channel, response owner, and alternative route when the digital service cannot be used.
Delivery geography
Agree the New Zealand time zone used for deadlines, US/New Zealand overlap windows, public holidays, decision turnaround, data-access geography, and any location restrictions.
Release ownership
Identify who accepts a release, who may stop it, the backup location, rollback trigger, monitoring window, and the person responsible for operational communication.